Helping Small Businesses And Start-ups Succeed

Smarter Growth.Stronger Systems.Lasting Success.

Case Study: Multi-Site Franchise Turnaround & Growth

Background:

Before launching Ben Evans Consultancy, I owned and managed several franchise locations in the hospitality sector. Each site presented different operational and performance challenges, from inconsistent management to high costs of food and labour.

Approach:

I focused on three key areas:

  1. Streamlining operational systems to improve efficiency.

  2. Developing and training management teams to lead consistently.

  3. Driving sales growth through improved service, upselling, and local marketing initiatives.

Results:

  • +35% sales growth in the first location within the first month.

  • +15% in the second site and +11% in the third within the same period.

  • Cost of Food (COF) reduced from 30% down to an average of 21% across all sites.

  • Labour costs reduced from 28% to 25%, while maintaining service quality and staff morale.

Helping businesses grow without the chaos.

I’m Ben Evans, a business consultant based in Haverfordwest, Pembrokeshire.

For almost a decade, I’ve worked in fast-moving industries, building, managing, and owning multi-site franchise operations. I know first-hand how tough it is to scale a business: the systems start to crack, staff become stretched, and the owner ends up working harder than ever.

Now, I help other business owners avoid those same traps.

About Ben evans

Email- connect@benevansconsultancy.com

How I Help Your Business Grow

  • Business Audit

    A deep dive into your business to identify what’s working, what isn’t, and where opportunities are being missed. We review your operations, team performance, customer experience, and revenue streams to uncover inefficiencies and growth potential.

    £175

  • Strategy & Action Plan

    Based on the audit, you’ll receive a tailored strategy with clear, practical steps to follow. This includes specific recommendations to increase revenue, reduce costs, improve systems, and strengthen your team — all prioritised for maximum impact.

    £400-£800

  • Implementation Support

    Hands-on guidance as you put the plan into action. We work together to implement changes, solve challenges, and continuously improve your business performance through regular check-ins and adjustments.

    £750 per month

Email-connect@benevansconsultancy.com

My Story

I left school at 17 and went straight into work, learning management and leadership the hard way, on the shop floor, in the kitchen, .and during the long nights making sure teams delivered.

By 23, I was running and owning multiple franchise locations, overseeing teams, profit margins, and operations. That experience taught me what really drives growth: systems, people, and clarity.

When my own businesses reached maturity, I realised my real passion wasn’t just in running stores — it was in building and improving them.

That’s when Ben Evans Consultancy was born: a way to use everything I’ve learned to help other ambitious business owners scale smarter, faster, and more sustainably.

Let’s Talk

Helping small businesses run better, earn more, and stress less.

Email

connect@benevansconsultancy.com